Message for U.S. Citizens: Resumption of Limited Passport and Citizenship Services

Location:  Jordan

Event:  Resumption of Limited Passport and Citizenship Services

The American Citizen Services (ACS) unit at the U.S. Embassy in Amman plans to resume offering limited routine passport and citizenship services starting July 12.  To apply for a new passport or to renew a passport, please make an appointment online at: To apply for a Consular Report of Birth Abroad (CRBA), please email

Due to COVID-19, our access policies have changed.  Applicants will be required to wear masks and use hand sanitizer during their appointment.  Please do not arrive more than 15 minutes prior to your scheduled appointment.  If you arrive more than 15 minutes after your scheduled appointment time, you will not be permitted to enter the Embassy, and you will have to re-schedule your appointment.

For all other ACS services, please email ACS at  For a complete list of U.S. citizen services, please visit our website at:

Please continue to visit our COVID-19 website for updated information.  We encourage you to enroll in the Smart Traveler Enrollment Program (STEP) to receive our notifications.