Security Message for U.S. Citizens: Updated Travel Restrictions for Consulate General Employees & Family Members

The U.S. Consulate General in Jerusalem advises U.S. citizens in, or considering travel to, Jerusalem, the West Bank or Gaza to maintain a high level of vigilance and take appropriate steps to increase their security awareness in light of the current environment. Individuals and groups opposed to U.S. policies may target U.S. government facilities, U.S. private interests and U.S. citizens. U.S. citizens should be aware of their surroundings and avoid crowds or areas where there is a large police or security presence.

The prohibition on personal travel by U.S. government employees and family members to the West Bank, to include Jericho and Bethlehem, remains in effect. Personal travel into Jerusalem’s Old City is prohibited on Fridays, and the Damascus, Herod’s, and Lion’s Gates and immediate vicinities in the Old City are off limits at all times. However, travel on Route 443 through the West Bank is now permitted. U.S. citizens may want to consider these restrictions when planning their own travel in this region.

For further information:

  • We strongly recommend that U.S. citizens traveling to or residing in Jerusalem, the West Bank, and Gaza enroll in the Department of State’s Smart Traveler Enrollment Program (STEP). STEP enrollment gives you the latest security updates, and makes it easier for the U.S. embassy or nearest U.S. consulate to contact you in an emergency. If you don’t have Internet access, enroll directly with the nearest U.S. embassy or consulate.
  • Regularly monitor the State Department’s website, where you can find current Travel Warnings (including the Travel Warning for Israel, the West Bank, and Gaza), Travel Alerts, and the Worldwide Caution. Read the Country Specific Information for Israel, the West Bank, and Gaza. For additional information, refer to “Traveler’s Checklist” on the State Department’s website.
  • Contact the U.S. embassy or consulate for up-to-date information on travel restrictions. You can also call 1-888-407-4747 toll-free from within the United States and Canada, or 1-202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Follow us on Twitter and Facebook.
  • The U.S. Consulate General in Jerusalem is located at 14 David Flusser Street in the Arnona neighborhood and is open from 8 a.m. to 4:30 p.m., Monday through Friday (except U.S. federal holidays and certain local holidays). Its telephone number is (972) (2) 630-4000. The U.S. Embassy in Tel Aviv is located at 71 HaYarkon Street and is open from 8 a.m. to 4 p.m., Monday through Friday (except U.S. federal holidays and certain local holidays). Its telephone number is (972) (3) 519-7475. If you are a U.S. citizen in need of urgent assistance, the emergency number for the Consulate General is (972) (2) 622-7230, and the emergency number for the Embassy is (972) (3) 519-7575.