U.S. Citizen Services

The Consular Section provides services to U.S. Citizens by appointment only Sunday through Thursday between 08:00 a.m and 10:00 a.m. The Consular Section is closed on U.S. and Jordanian holidays. Due to the COVID-19 situation in Jordan, the U.S. Embassy’s Consular Section is only providing limited passport services at https://evisaforms.state.gov/Instructions/ACSSchedulingSystem.asp . To book an emergency U.S. passport appointment for immediate travel, please email Amman-ACS@state.gov.  Please include information about the reasons for your planned travel and a copy of a purchased airline ticket.

The Consular Section provides services to U.S. Citizens by appointment only Sunday through Thursday between 08:00 a.m and 10:00 a.m. The Consular Section is closed on U.S. and Jordanian holidays. Due to the worsening COVID-19 situation in Jordan, the U.S. Embassy’s Consular Section is suspending routine American Citizen Services. To book an emergency U.S. passport appointment for immediate travel, please email Amman-ACS@state.gov.  Please include information about the reasons for your planned travel and a copy of a purchased airline ticket.

To be allowed entry into the consular section for routine (non-emergency) services, you must make an appointment online.  If you can conduct your business by mail or online, please do so.  Please note that if you do not have an appointment or if the particular service you need does not require a personal appearance at the Embassy, you will be instructed to contact us by email.

The Consular Section provides services to U.S. Citizens by appointment only Sunday through Thursday between 10:00 a.m and 12:00 p.m. The Consular Section is closed on U.S. and Jordanian holidays. To make an appointment, visit the Embassy Amman appointment system.

For emergency passport services, or for other issues not listed in the appointment system, please refer to our contact information.

Alerts and Messages

COVID-19 Information

See all Messages and Alerts for U.S. Visitors to Jordan.