General Inquiries
If you missed your appointment that was scheduled with the immigrant visa unit in Amman, please reschedule your appointment at: www.ustraveldocs.com
If your case is at the US Embassy Amman and has not been scheduled by National Visa Center, please send an email to: support-Jordan@ustraveldocs.com
If you have not yet filed a petition for immigration, more information is available here: Immigrant Visa Process
If you have an approved petition by USCIS and your immigrant visa interviews appointment has been scheduled please see: Preparing for your Interview
If you wish to transfer your case to the U.S. Embassy in Amman from another U.S. Embassy due to a change in residency, please email your request to: support-Jordan@ustraveldocs.com.
Notice Regarding Document Submission
Immigrant visa applicants must submit the required documents in advance of their interview dates. Failing to provide a complete document package in advance will delay visa processing. If you do not provide a complete document package in advance of your interview, your interview may be cancelled, and you may be asked to schedule a different interview date online.
Jordanian citizens, residents of Jordan, and applicants already in Jordan: One to two weeks before your interview, you must send your complete document package to the U.S. Embassy via Aramex. We are not accepting in-person document drop off at this time.
Non-Jordanian citizens who do not reside in Jordan and applicants traveling to Jordan for interview: You should arrive in Jordan five days before your interview and conduct your medical exam. Three business days before your interview, you must drop off your complete document package at the U.S. Embassy between 11:00 a.m. and 12:00 p.m.
