As of December 10, 2020, The United States Embassy in Amman has resumed certain routine nonimmigrant and immigrant visa services, including: student and trainee (F and M) visas, certain exchange visitor (J) visas, E visas, journalist (I) visas, and petition-based O and P visas. While the Embassy aims to process cases as soon as practicable, there are likely to be increased wait times for completing such services due to substantial backlogs. The MRV fee is valid and may be used to schedule an interview appointment in the country where it was purchased until December 31, 2021. If you have an urgent matter and need to travel immediately, please follow the guidance provided at www.ustraveldocs.com/jo to request an emergency appointment.
Applicants for H1B, H2B, H4, L and certain J categories covered by Presidential Proclamation 10052 should request an appointment only if you have reason to believe you may qualify for one of the exceptions listed in the Proclamation here: https://www.whitehouse.gov/presidential-actions/proclamation-suspending-entry-aliens-present-risk-u-s-labor-market-following-coronavirus-outbreak/.
Entry of foreign nationals who were physically present within the following list of countries within 14 days prior to their entry or attempted entry into the United States is suspended, per Presidential Proclamations 9984, 9992, 9993, 9996 and the subsequent proclamation issued May 24, 2020:
- The United Kingdom of Great Britain and Northern Ireland, excluding overseas territories outside of Europe;
- The Republic of Ireland;
- The 26 countries that comprise the Schengen Area (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland)
- The Islamic Republic of Iran;
- The People’s Republic of China, not including the Special Administrative Regions of Hong Kong and Macau
The Consular Section of the U.S. Embassy in Amman is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
Important note :
Please apply for your visa at least 90 days before your desired travel date to give yourself enough time in case additional information or other requirements are needed for your visa application.
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- Email: To reach a customer service representative via email, please write to support-Jordan@ustraveldocs.com.
- Telephone: Please contact a customer service representative using one of these telephone numbers:
- Callers in Jordan: Call +962 65799560.
- Callers in the United States: Call 1 703 520 2242.
Skype: To use Skype to speak to a customer service representative during regular hours of operation, add a new contact to your Skype account with the Skype name ustraveldocs-Jordan.
Visiting the Embassy
You are not allowed to enter the U.S. Embassy while carrying any of the following items:
- Battery-operated or electronic devices such as mobile phones, digital diaries, digital watches, pagers, cameras, audio/video cassettes, compact discs, MP3s, floppy disks, laptops, or portable music players
- Large shoulder bags/purses – only bags that can be carried by hand will be permitted
- Bags such as travel bags, backpacks, briefcases, suitcases, leather, cloth bags, and zip folders – you can only carry plastic bags containing application-related papers
- Food and liquid items
- Sealed envelopes or packages
- Cigarettes, cigars, match boxes, lighters
- Sharp objects such as scissors, pen knives or nail files
- Weapons or explosive materials of any kind
This list is not exhaustive. Other items may be prohibited at the discretion of security staff.
There is no facility at the U.S. Embassy to store prohibited items. You must make arrangements to store these items before entering.
Due to security considerations, there is no information window for walk-in visitors at the U.S. Embassy. Only visa applicants with scheduled interviews will be admitted.